PREAMBLE
The professional management of vacation rentals (AYRE ESTATES) exists to serve as an international vehicle for (owners and various collaborators) to increase public awareness of vacation rental accommodations and improve business, as well as the profitability of members through education, professional standards, marketing, political engagement, and industry networking.
By accepting this standard, members of AYRE ESTATES aspire to observe its spirit in all their activities and to conduct their business ethically in accordance with the points outlined below. These points establish the guidelines or ideals that all members of AYRE ESTATES must strive to achieve in an effort to raise the level of professionalism and the value of service within the vacation rental industry.
ARTICLE 1
In fairness to those who place their interests in the care of a member of AYRE ESTATES, members of AYRE ESTATES must strive to become and remain informed about issues affecting the vacation rental industry in their community, state, and nation.
ARTICLE 2
In the interest of cooperation, AYRE ESTATES members must refrain from making false or misleading statements or criticisms of other individuals or companies working within the vacation rental industry and their business practices; any comments should be offered in an objective and professional manner.
ARTICLE 3
Members of AYRE ESTATES must strive to eliminate any practices in their communities that may be harmful to the public or that may discredit the vacation rental industry.
ARTICLE 4
Members of AYRE ESTATES must strive to set a positive example for the industry by scrupulously respecting all state and local laws and regulations and the professional standards governing vacation rentals and the conduct of the vacation rental industry. Members must be proactive regarding establishing and improving the policies and procedures that regulate the vacation rental industry at the local, state, and national levels.
ARTICLE 5
Members of AYRE ESTATES must strive to share their experiences with other members of the vacation rental industry with the express goal of raising the overall level of service provided and the resulting public awareness and recognition of the value of the industry as a whole.
ARTICLE 6
Members of AYRE ESTATES must not seek an unfair advantage over competitors and must conduct their business to avoid controversies with others in the vacation rental industry.
ARTICLE 7
Members of AYRE ESTATES must protect and promote the interests of their owners/clients by treating their tenants/clients honestly and fairly.
ARTICLE 8
Members of AYRE ESTATES must not exaggerate, falsify, or conceal relevant facts related to a specific property to all affected parties, including the owner/client and the tenant/potential clients.
ARTICLE 9
Members of AYRE ESTATES must not deny equal professional services to any person on the basis of race, color, religion, sex, disability, familial status, or national origin. Members must not make discriminatory decisions based on the above criteria or any other protected class.
ARTICLE 10
Members of AYRE ESTATES must maintain a competent level of service in accordance with the highest standards of the vacation rental industry.
ARTICLE 11
Members of AYRE ESTATES must present an accurate image of rental offerings in all advertising and representations to the public, and must not advertise specific properties without the owner's authorization.
ARTICLE 12
For the protection of all parties, members of AYRE ESTATES must ensure that all financial obligations of owners and tenants are made in writing in a form that expresses the exact agreement, including any terms or conditions. A copy of each agreement must be provided to the respective party upon signing such agreement.
ARTICLE 13
The publication of any property available for vacation rental must not be published without the owner's consent. The design and placement of signs must comply with local zoning laws, requirements, and any applicable AYRE ESTATES standards.
ARTICLE 15
Members of AYRE ESTATES, before entering into a relationship with an owner, must make a reasonable effort to determine if the potential client is subject to an existing exclusive agreement with another rental company to provide the same type of rental services.
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AYRE ESTATES is committed to ensuring that members adhere to high ethical standards. If you believe that a member company has acted inappropriately, you should first seek a remedy with local and state regulatory agents. The Board of Directors of AYRE ESTATES may act on ethical complaints against affiliated companies after an investigation and/or a remedy from the appropriate agency has been concluded.
